Intradiem is an intraday automation engine that allows you to build real-time workforces—triggering efficiency and extraordinary customer experiences.
Aspect is a global provider of customer contact and workforce optimization solutions. They help you build, enhance and sustain stronger relationships with your customers by uniting your enterprise with next-generation customer contact.
NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time.
Genesys powers more than 25 billion of the world’s best customer experiences each year. Over 10,000 companies in more than 100 countries trust their customer experience platform to drive great business outcomes.