Intradiem is an intraday automation engine that allows you to build real-time workforces—triggering efficiency and extraordinary customer experiences.
Aspect is a global provider of customer contact and workforce optimization solutions. They help you build, enhance and sustain stronger relationships with your customers by uniting your enterprise with next-generation customer contact.
NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time.
Interactive Intelligence Group is a global provider of solutions for contact centers. Interaction Optimizer® is a workforce management (WFM) software application that simplifies the process of forecasting volumes and scheduling agents in multichannel contact centers.
Quovim C3, an Elite Interactive Intelligence partner, provides complete contact center and unified communications solutions, support and personalized consulting services that enable organizations to optimize client communications.